Effective Date: May 15, 2023
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our Site. This information may include your name, email address, postal address, phone number, payment details, and any other information you choose to provide. We collect this information when you register an account, place an order, subscribe to our newsletter, participate in surveys or contests, or contact us for support or inquiries.
2.2 Automatically Collected Information
3. Use of Information
We may use the collected information for the following purposes:
3.1 Provide and Improve Services
We use your personal information to provide you with the products, services, and information you request from us. This includes processing your orders, delivering products, managing your account, and responding to your inquiries and requests. We may also use your information to personalize your experience on our Site and improve our services, products, and user interface.
3.2 Marketing and Communication
With your consent, we may use your personal information to send you marketing communications, such as newsletters, promotions, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
3.3 Analytics and Insights
We may use the collected information to analyze trends, track user behavior, and gather demographic information to improve our Site, services, and marketing strategies. This may involve the use of third-party analytics tools and services.
3.4 Legal Compliance and Protection
We may use your personal information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as that of our users. This includes detecting and preventing fraud, enforcing our terms and conditions, and cooperating with law enforcement authorities as required.
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services. These providers may include payment processors, shipping partners, IT and hosting providers, customer support services, and marketing platforms. We ensure that these providers adhere to strict confidentiality and data protection standards.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
4.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as government or law enforcement agencies.
5. Data Retention
6. Data Security
We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to the use of firewalls, encryption, secure socket layer (SSL) technology, regular security assessments, and access controls to limit access to personal information to authorized personnel only. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Access and Update
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the emails or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages regarding your account or our ongoing business relationship.
7.3 Do Not Track
Our Site does not respond to "Do Not Track" signals or similar mechanisms. However, you can adjust your browser settings to block cookies or to alert you when cookies are being sent. Please refer to your browser's help documentation for more information on how to manage your cookie preferences.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
9. Children's Privacy
Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will take appropriate measures to investigate and address the issue.
11. Contact Us
4915 St. Elmo Avenue
Bethesda, Maryland 20815
We will strive to respond to your inquiries or requests within a reasonable timeframe.